Q) Do you test your products on animals?

A) No, we are strictly against all forms of animal testing.

Q) How do I contact Allevia?

A) Use the contact link on the left of the site to view our contact details.

Q) Does Allevia have a privacy policy?

A) We do not disclose buyer's information to any third parties. Please refer to the Privacy Statement on our terms page.

Q) How do I contact you if I have any other questions or comments?

A) Contact us by email here.

Q) What about Shipping and Handling?

A) There is a small charge of £2.40 for all orders under £25.00 in the UK. Click here for more details.

Q) What is the shelf life of the products?

A) All unopened products carry a 3 year shelf life and opened products have a 2 year shelf life.

Q) What makes this skincare range different from other ranges?

A) We believe that it's the lack of unnecessary ingredients that sets our skincare range above the rest. Our products are made from pure natural ingredients with no added chemicals, colourings, lanolin or any other synthetic ingredients.

Q) At what age is it safe to use the products?

A) The products are safe for use with all skin types of all ages. Of course, we strongly advise to keep away from the eyes and not to be used internally.

Q) What if I have an allergic reaction to the product?

A) Stop using the product straight away and contact us with your problem. We like to ensure every customer is satisfied and so will make special requirements to make a product individually tailored for you.